Privacy Policy

1. Introduction

Zurafin Technologies Limited ("we", "us", or "our", the company behind **ZuraPay**) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and payment services (collectively, the "Services"). By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Personal Identification Information: Name, email address, phone number, date of birth, and government-issued identification (e.g., passport, national ID) for KYC purposes.
• Financial Information: Bank account details, payment card numbers (encrypted), transaction history, and wallet balances.
• Device and Usage Information: IP address, device type, operating system, browser type, and interaction data with our Services.

3. How We Use Your Information

We use the data we collect for the following purposes:

• To process transactions and manage your ZuraPay account.
• To verify your identity and prevent fraud (KYC/AML compliance).
• To send transaction notifications, receipts, and support messages.
• To improve our platform, analytics, and user experience.
• To comply with legal obligations and regulatory requirements.

4. Information Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., identity verification, card processing).
• Financial Partners: Banks and payment networks required to process your funds.
• Legal Authorities: When required by law, subpoena, or to protect the safety of our users.

5. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact our Data Protection Officer at dpo@zurafin.com.