Frequently Asked Questions

An FAQ section typically contains a list of questions and their corresponding answers..

What is ZURAPAY?

Zurapay - a payment and cashback app that helps you save money whenever you make expenses

How does ZURAP work?


Is ZURAPAY secure?

Yes, ZURAPay incorporates advanced security measures to protect your payment information. It utilizes encryption protocols and secure authentication methods to ensure the safety of your transactions.

Can I use ZURAPay for online purchases?

ZURAPay is primarily designed for in-person transactions at physical stores. However, some online merchants may also support ZURAPay as a payment option.

Which mobile devices are compatible with ZURAPay?

ZURAPay is compatible with both Android and iOS devices. Simply download the ZURAPay app from the respective app stores and follow the setup instructions.

Are there any transaction limits with ZURAPay?

Transaction limits may vary depending on the specific implementation of ZURAPay. Some merchants or banks may impose transaction limits to ensure security. Check with your service provider for any applicable limits.

Can I link multiple bank accounts or payment methods to ZURAPay?

ZURAPay allows you to link multiple bank accounts or payment methods, providing flexibility in choosing the source for your transactions. You can manage your linked accounts within the ZURAPay app.

What should I do if I encounter issues with ZURAPay during a transaction?

If you experience any issues or have questions about ZURAPay, please contact our customer support team. They will be happy to assist you and resolve any concerns promptly.

Can I view transaction history and receipts in ZURAPay?

Yes, ZURAPay provides a transaction history feature where you can view details of your past transactions, including dates, amounts, and merchant information. You can also generate digital receipts for your records.